Privacy Policy
What data we collect, what we use it for and what rights you have.
This policy explains what personal data Side Safari Tours ("we") collects when you use this website or send a booking request, why we collect it and what rights you have. It is a general summary and may be updated from time to time.
What we collect
When you send a booking request we collect your name, email address, phone number, hotel or pick-up location, the tour, date and number of guests, the time option you chose and any note you add. We also record the site language and the currency you were viewing.
Why we use it
- To handle your booking request, confirm it and contact you about pick-up, changes or cancellations.
- To answer the questions you send us by email or WhatsApp.
- To keep the site secure and prevent spam, for example by limiting repeated requests from the same connection.
- To meet legal and accounting obligations where they apply.
Where EU, UK or Turkish data protection law applies, we rely on the need to handle your booking, our legitimate interest in running and securing the site, your consent for optional analytics, and legal obligations.
Who receives your data
Your booking details are used by our team and, where needed to run your tour, shared with the partners who operate it, such as drivers, guides and boat or activity operators. We also use service providers for web hosting and email delivery. We do not sell your personal data. If you contact us through WhatsApp, WhatsApp's own privacy terms apply to that conversation.
Cookies and similar technologies
The site uses only a few items that it needs to work: a language cookie that remembers the language you picked (kept for up to one year) and your chosen currency, which is stored in your browser's local storage. If analytics is switched on for the site, a banner asks for your consent first. Google Analytics, with IP anonymisation, is loaded only if you accept, and your choice is stored in your browser. You can change your mind at any time by clearing the site data in your browser.
How long we keep data
We keep booking data for as long as needed to run the tour, answer follow-up questions and meet legal obligations, and then delete or anonymise it.
Your rights
Depending on where you live, you may have the right to ask for access to your data, to have it corrected or deleted, to restrict or object to its use, to receive a copy of it and to complain to your local data protection authority. To use any of these rights, contact us and tell us what you need.
Changes to this policy
We may update this page from time to time. The version published here is always the current one.